Frequently Asked Questions | Brilliance Removals

Do you move apartments with stairs or no lift access?

Yes! We are experienced with high-rise, walk-up, and stair-only apartments in Cairns. Just let us know about access challenges so we can send the right crew and equipment.

Do you offer after-hours or weekend moves for businesses?

Yes, we’re happy to handle office relocations outside normal work hours to keep your business running smoothly.

Can you move sensitive documents or equipment?

Yes. We use secure containers for confidential files and anti-static wraps for electronics; just let us know your requirements.

Do you move offices and businesses in Cairns?

Absolutely. We manage business removals Cairns-wide, including after-hours and weekend relocations to minimise disruption. Our removalists are trained to handle IT equipment, documents, and office furniture.

How long does an interstate move from Cairns take?

Most interstate removals from Cairns take between 1-7 days, depending on distance and scheduling. We’ll give you a clear timeframe when you book.

Can you help with interstate moves from Cairns?

Yes, we specialise in interstate furniture removals from Cairns to Sydney, Melbourne, Adelaide, Perth, and more. Our team manages all the details from packing to transport for a seamless experience.

Do you charge extra for weekends or public holidays?

We provide weekend and public holiday moves, with a small surcharge for busy periods, always confirmed upfront for transparency.

What payment methods do you accept?

Credit/debit cards, bank transfers, and cash. Payment is usually due on completion unless other arrangements are made.

How do you calculate moving costs?

Our Cairns removalist pricing depends on the size and volume of your move, distance, access (stairs, lifts, parking), and any extras like packing or storage. You’ll always receive a clear, upfront quote with no hidden surprises.

Is there a minimum charge?

We typically have a two-hour minimum for most moves in Cairns, covering travel, loading, and unloading. For smaller jobs, flexible solutions are available; just ask our team.