Frequently Asked Questions
If your move requires using toll roads, we’ll discuss the best route with you and add any toll charges at cost to your invoice. Our pricing is transparent, and we’ll always explain how travel time is calculated. This is usually from the time we leave our depot until we return.
Absolutely. No job is too small; whether it’s a single couch, a piano, or a few boxes, we’re happy to help. Minimum charges may apply, but we’ll always discuss your options upfront.
Yes, we supply sturdy boxes, bubble wrap, packing paper, and tape. We also offer full or partial packing services if you’d like our team to handle the hard work. If you prefer to pack yourself, we’re happy to deliver materials ahead of your move.
No lift? No problem. Our team is experienced with walk-up apartments and can safely move your belongings up and down stairs. Just let us know about access issues when you book so we can send the right number of movers and equipment for your job.
Definitely. We offer regular services to regional towns and all major interstate destinations. Whether you’re heading to Wollongong, Newcastle, Melbourne, Brisbane, or Adelaide, our experienced team will coordinate every step, from packing to delivery, ensuring your move is smooth and stress-free.
Sydney’s weather can be changeable. Our removalists come prepared with waterproof covers, heavy-duty blankets, and shrink wrap to shield your furniture and boxes from rain or wind. We also plan for quick loading and unloading to minimise exposure and keep your items safe, whatever the weather.
Yes, we understand that sometimes moves can’t wait. Our team is available for last-minute bookings and works weekends to fit your schedule. Just keep in mind that weekends and peak periods book out quickly, so the sooner you contact us, the better. We’ll always confirm any extra costs for weekend or urgent moves upfront.
High-rise moves require extra planning. We always coordinate with building management ahead of time to book lift access, reserve loading bays, and understand any moving restrictions (like set move-in/move-out windows). Our team is trained to safely move furniture in lifts and through tight corridors, and we use protective padding to prevent damage to both your items and the building. We recommend decluttering before your move and labelling boxes clearly for quick unloading. If you’re moving into a building with strict rules, let us know early so we can handle all logistics and paperwork for you.
Yes, we regularly help customers relocate to and from the Northern Beaches, Parramatta, and other Greater Sydney areas. Whether you’re moving a whole house to Manly or just a few items to Blacktown, our team knows the best routes and can coordinate moves of any size. We use the same careful packing and secure transport as we do for city moves, and we’re happy to offer in-person or virtual quotes for larger jobs in these regions.
Phone, email, or website contact - our Sydney team is ready for your move.
The team worked seamlessly together taking fantastic care with all of our belongings making the whole process easy and stress free.
Our house was packed up and relocated to our new home within 7 hours including an unpack!
We couldn’t recommend these gentlemen enough. If we ever move again this is the team we will be calling upon.
I had an absolutely fantastic experience with Mick and Omar from Brilliance Removalists. From start to finish, nothing was ever a problem for them. They were professional, friendly, and worked with such a positive attitude that the whole move felt completely stress-free.
They handled everything with care, moved efficiently, and went above and beyond to make sure everything was exactly how I wanted it. It’s not often you come across people who genuinely make a tough job feel easy, but these two definitely did.
Highly recommend Mick and Omar – absolute legends! 👏🚚✨
Cheers Vanessa
clear communication through each stage of the moving process and were also really great guys. They took the stress out of moving day.
Joao and Henzo were very careful and attentive to details. It was nice to see happy faces early in the morning happy to do the job. I highly recommend Brilliance Removal and storage.
Thanks to Diego, Rafael, Junior and Omar for such professional work. You really made our move stress free.
Great service, friendly staff, took care of our delicates.
Very professional business, advised us on best way to move and secure paintings, tables and artworks.
Would highly recommend 🌟
This is a classic case of "you get what you pay for". All our furniture was wrapped in blankets, taped and carefully loaded into the truck like a jigsaw. We were so impressed at their skill. We feel lucky that the boys will be unpacking everything for us in a few weeks.

Cheers Tim O.
























