A small surcharge may apply for weekend or holiday moves. This is always confirmed upfront; no surprises.

We accept card, direct bank transfer, and cash. Payment is due on completion unless agreed otherwise.

Costs depend on move size, distance, access, and any extras (packing, storage, etc.). Quotes are always detailed, clear, and upfront.

We have a two-hour minimum for most Townsville moves to cover essential costs. For smaller jobs, chat with our team about flexible options.

Absolutely! If you need some things delivered to storage or a second address, just provide details ahead of time.

Yes. It’s perfect for sensitive goods like art, electronics, and documents.

No problem. We offer secure, climate-controlled storage options in Townsville for short- and long-term needs. Mention any storage requirements when you book.

We can’t carry hazardous materials, illegal items, or live animals. If you’re not sure if an item can be moved, just ask and we’ll advise.

Yes. Most potted plants and outdoor furniture are fine. Water plants a day or two before moving (not on the day), and let us know about oversized or sensitive items.

Absolutely. Our Townsville team has specialist equipment and expertise to safely move heavy, valuable, or awkward items.