Frequently Asked Questions
Yes. Our Townsville staff undergo professional training in packing, handling, and lifting. We do background checks and regular skills updates. All moves are comprehensively insured.
Definitely. We frequently move clients to and from towns like Ayr, Ingham, Charters Towers, and Bowen, and we’re experienced with long-haul interstate moving as well.
Absolutely! Our Townsville removalists live, work, and drive locally. We understand suburb layouts, apartment access, traffic patterns, parking rules, and regional quirks for the smoothest possible move.
We handle moves in all Townsville suburbs, including North Ward, Douglas, Annandale, Kirwan, and the CBD. We also run services throughout North Queensland and offer regular interstate removalist trips.
Townsville’s weather can be unpredictable. Our crews use waterproof covers and extra precautions when it rains to keep your items protected. In case of severe storms or flooding, we’ll contact you to plan a safe alternative.
Yes, we understand that plans can change. If you need to reschedule, contact us as early as possible; there’s no fee with reasonable notice.
We recommend booking your Townsville move at least four weeks ahead, particularly for interstate or peak times such as holidays. Early booking ensures your preferred date. For urgent moves, Brilliance Removals Townsville will do our best to accommodate you, even on weekends or public holidays.
Contact our friendly team for advice tailored to your suburb or building. We’re here to make your Sydney move as smooth as possible!
Of course! We have hundreds of happy clients across Sydney, from the CBD to the suburbs and regional areas. Just ask, and we’ll be glad to share recent reviews or connect you with past customers who can vouch for our service.
Yes, we’re fully licensed and insured. Our team is trained to the highest standards, and we regularly receive positive reviews from Sydney customers for our professionalism and care.
The team worked seamlessly together taking fantastic care with all of our belongings making the whole process easy and stress free.
Our house was packed up and relocated to our new home within 7 hours including an unpack!
We couldn’t recommend these gentlemen enough. If we ever move again this is the team we will be calling upon.
I had an absolutely fantastic experience with Mick and Omar from Brilliance Removalists. From start to finish, nothing was ever a problem for them. They were professional, friendly, and worked with such a positive attitude that the whole move felt completely stress-free.
They handled everything with care, moved efficiently, and went above and beyond to make sure everything was exactly how I wanted it. It’s not often you come across people who genuinely make a tough job feel easy, but these two definitely did.
Highly recommend Mick and Omar – absolute legends! 👏🚚✨
Cheers Vanessa
clear communication through each stage of the moving process and were also really great guys. They took the stress out of moving day.
Joao and Henzo were very careful and attentive to details. It was nice to see happy faces early in the morning happy to do the job. I highly recommend Brilliance Removal and storage.
Thanks to Diego, Rafael, Junior and Omar for such professional work. You really made our move stress free.
Great service, friendly staff, took care of our delicates.
Very professional business, advised us on best way to move and secure paintings, tables and artworks.
Would highly recommend 🌟
This is a classic case of "you get what you pay for". All our furniture was wrapped in blankets, taped and carefully loaded into the truck like a jigsaw. We were so impressed at their skill. We feel lucky that the boys will be unpacking everything for us in a few weeks.

Cheers Tim O.
























