Frequently Asked Questions
Yes. It’s perfect for sensitive goods like art, electronics, and documents.
No problem. We offer secure, climate-controlled storage options in Townsville for short- and long-term needs. Mention any storage requirements when you book.
We can’t carry hazardous materials, illegal items, or live animals. If you’re not sure if an item can be moved, just ask and we’ll advise.
Yes. Most potted plants and outdoor furniture are fine. Water plants a day or two before moving (not on the day), and let us know about oversized or sensitive items.
Absolutely. Our Townsville team has specialist equipment and expertise to safely move heavy, valuable, or awkward items.
We use strong blankets, shrink wrap, custom furniture guards, and reinforced boxes for fragile items. All appliances and large items are safely secured.
Yes. We recommend our sturdy moving boxes, tape, wrap, and packing advice for safe self-packing. Please label all boxes and avoid overfilling.
Yes. We can pack your entire house or office, just your fragile items, or provide boxes/materials for self-packing. Unpacking services are available at your new address.
We do our best! If you want your last removal crew, mention it when booking, and we’ll try to assign them, based on availability.
Our standard removalist service in Townsville includes transit and public liability insurance, protecting your belongings and property during the move. Extra cover for high-value items is available on request.