Frequently Asked Questions

Yes. If you need deliveries split (some to your new home, some to storage, or a family member), we can organise this. Let us know the details in advance for smooth planning.

Yes, we offer climate-controlled storage for sensitive items like artwork, electronics, or documents. Simply tell us your needs for a tailored solution.

No problem. We offer secure short- and long-term storage for your belongings in our monitored Brisbane facilities until you are ready for delivery. Remember to mention storage needs when booking your move.

We cannot transport hazardous goods (fuel, chemicals, explosives), illegal items, or live animals. If you’re unsure about a specific item, just ask and we’ll advise you before your Brisbane move.

Yes, we move most potted plants and outdoor furniture. Please water plants a day or two before moving (not on the day) and inform us about any large or sensitive specimens.

Absolutely. Our Brisbane removalists team has the right equipment and expertise for heavy, awkward, or valuable items. We use piano trolleys, ramps, and extra padding for delicate antiques or artworks to guarantee protection.

We use padded blankets, shrink wrap, and custom guards for all furniture. Mattresses and sofas are wrapped for cleanliness and tear prevention. Fragile items go in reinforced boxes, and appliances are secured for safe transport every time.

Of course. Many customers prefer to pack themselves. We offer moving boxes, tape, bubble wrap, and packing paper. If you’re packing, please label boxes carefully and avoid overfilling to prevent damage.

Yes. We can pack your entire Brisbane home or office, just your fragile items, or supply boxes and packing materials if you’d rather pack yourself. Our team uses top-quality supplies and methods to keep everything secure. We can also unpack at your new address, just let us know what you need.

We’ll always do our best! If you enjoyed your last Brisbane removalists crew, mention it when booking, and we’ll try to send the same team, subject to their availability.

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